The initial info is entered into the Avis Car rental main frame and then we screen scrapping the info MS SQL database. After the contract was loaded into the database the following 5 steps are required to finalize the car rental contract.
Inspect the car and see if there are any damages. Click the Damage Report button and get the below form. If no damage you don’t need to write anything. You need to indicate if it is a truck or not.
The agent marks the contract for the customer to sign it. That process is done in the agent’s monitor. We took advantage of the Alpha Anywhere capability where we can annotate the image below while using the signature capture control of the UX component. Basically we saved the annotation layer separately to merge that with the contract image as a new image while keeping the original image untouched. The Avis Car Rental people were very impressed from the annotation part when it was introduced to them.